At Device Repair Guide, accessible from devicerepairguide.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Device Repair Guide and how we use it. We built this site to help people troubleshoot problems with their mobile phones, laptops, tablets, and smartwatches, and we take the trust our readers place in us seriously. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on Device Repair Guide. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms. We ask that you read through this document carefully, as it explains how your data is handled when you browse our troubleshooting guides, repair tutorials, and other content across the site. If you do not agree with any part of this policy, we recommend that you discontinue use of our website.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly through our contact page, we may receive additional information about you such as your name, email address, the contents of the message, and any other information you choose to provide.
When you register for a newsletter, leave a comment, or fill out a form on our site, we may ask you to supply certain information, including but not limited to your name and email address. We only collect this information where it is voluntarily submitted by you, and we never require more than what is necessary to respond to your inquiry or provide the service you have requested.
We also automatically collect certain technical information whenever you visit our site, including your browser type, device type, operating system, and general usage patterns. This helps us understand how our troubleshooting content is being used so we can improve it.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new repair guides, tutorials, and troubleshooting content based on reader interest
- Communicate with you, including responding to your comments or inquiries
- Send you updates and other information relating to the website, where you have opted in to receive them
- Find and prevent fraud or misuse of the website
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as described in this policy or where required by law.
Log Files
Device Repair Guide follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like most websites, Device Repair Guide uses cookies to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Cookies help us remember things like which articles you have already read and your general preferences while browsing our repair and troubleshooting guides. You can choose to disable cookies through your individual browser options, though doing so may affect certain features of the site.
Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to devicerepairguide.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following link: policies.google.com/technologies/ads.
Our Advertising Partners
Some of the advertisers on our site may use cookies and web beacons. Our advertising partner is listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we have provided a link to their Privacy Policy below: policies.google.com/technologies/ads
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Device Repair Guide. Third-party ad servers or ad networks, such as Google, use technologies including cookies, JavaScript, or web beacons that are used in their respective advertisements and links that appear on Device Repair Guide, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Device Repair Guide has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Device Repair Guide’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Device Repair Guide does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
This Privacy Policy works alongside our Terms and Conditions and Disclaimer. We recommend reviewing those pages as well so you have a complete picture of how Device Repair Guide operates. For questions about Google’s role as our advertising partner, you can also review their Advertising Privacy Policy here: policies.google.com/technologies/ads.